Last updated: 21-12-2023

Welcome to Paypoint! This Privacy Policy explains how Paypoint (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our mobile application and related services (the “App”). By accessing or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Personal Information:

When you create an account, we collect information such as your name, email address, and phone number.
1.2. Financial Information:

To facilitate transactions, we may collect payment information, including credit/debit card details or other payment methods.
1.3. Utility Bill Information:

To process utility payments, we may collect details about your utility accounts, such as billing information.
1.4. Transaction Information:

We collect information about your transactions, including the amount, date, and participating parties.
1.5. Device Information:

We may collect information about your device, including device type, operating system, and unique device identifiers.
1.6. Location Information:

With your consent, we may collect location information to enhance certain features of the App, such as locating nearby payment centers.
2. How We Use Your Information

2.1. Transaction Processing:

We use your information to process utility payments, fund transfers, and other transactions initiated through the App.
2.2. Account Management:

To manage your account, provide customer support, and send important notices, such as updates or changes to our terms.
2.3. Improving Services:

We use aggregated and anonymized data to analyze usage patterns and improve the functionality and user experience of the App.
3. Information Sharing

3.1. Third-Party Service Providers:

We may share your information with third-party service providers to perform functions on our behalf, such as payment processing and data analysis.
3.2. Legal Compliance:

We may disclose information to comply with legal obligations, protect our rights, or respond to lawful requests from public authorities.
4. Security

4.1. Security Measures:

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
5. Your Choices

5.1. Account Information:

You can update or delete your account information through the App. Contact us if you need assistance.
5.2. Marketing Communications:

You can opt out of receiving promotional emails by following the instructions in the emails.
6. Changes to this Privacy Policy

6.1. Updates:

We may update this Privacy Policy to reflect changes in our practices. Check this page periodically for updates.
7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]

Thank you for choosing Paypoint